Papa John's Pizza

Reviews about Papa John's Pizza

• 1 / 5

  By Shannon Clifford
  People there are nice but the pizza was bland, made me and my boyfriend feel very sick the next morning. I don't know if the ingredients were not fresh or what. But I'm never going back there
  May 21, 2017
• 4 / 5

  By Stephanie Tallman
  I'd first like to say that I love your cheese bread and the garlic butter as well. But most places do not charge a delivery fee. Papa Johns does. Which would be fine if it went to the driver but I was told it goes to corporate. Why would corporate need to charge a delivery fee. So I'm expected to pay a fee and also tip the driver? I always tip the driver well but when I'm told I have to pay almost $3 for a fee and tip on top of it....I'm almost buying a whole pizza! Not cool.
  March 19, 2017
• 1 / 5

  By shawnpoo771
  Called around midnight to order a Hawaiian pizza with 2 hot sauce (buffalo) on the side
  Repeated asking for sauce 4 times and when the pizza arrived after 45 minutes it was the wrong pizza....with no sauce. Called back and asked for the right pizza to be delivered with hot sauce, asked again a few times ...came about 30 minutes later once again with no sauce. Called back to express my concerns and was told I never ordered sauce. Wanted my refund and was quicker to go in store. When I got there they offered me some coupons because I didn't want pizza anymore tonight and then was told there was no coupons. A simply sorry about that would have made this situation alot better. Please work order accuracy as your a well known company and maybe some customer recovery.
  February 16, 2017
• 1 / 5

  By Alisa Kimbrough
  Groan. I foolishly ordered a pizza because of that damned "better ingredients, better pizza" commercial. I'm too freakin' old to still be falling for such foolishness... but I'm also notoriously cheap and couldn't pass up what I THOUGHT was a good deal. You see, Papa John's was running an online special: 50% off all online orders. Wow! Surely there must be an innocent and legitimate reason for such a whopping discount. Spolier alert: the pizza is just terrible.
  
  I ordered a pizza... and I am genuinely sorry. There's a DiGiorno commercial where the hip people talk about ordering an extra limp pizza. Based on experience, I'm convinced they ordered their pizza from Papa John's.
  
  I've never had floppy pizza before. It's not fun. When I tried to lift a slice, it was limp and floppy (insert your own joke here) the ingredients just slid off. What the what?
  
  Okay, maybe Papa John's was having an off day...it happens. Surely once customer service becomes aware of my dissatisfaction, they'll try to make things right, right? Wrong.
  
  There is no way to contact the restaurant (unless you're old school and decide to telephone them) online. Papa John's has a generic online complaint form, which I filled out.
  
  About two days later, I received a heartfelt email from store manager Kathy Tillapaugh. Kathy explained in that she took customer satisfaction very seriously and wanted to ensure my enjoyment. I was told to respond via email or telephone. I chose email because internet.
  
  Fast forward 8-10 days. I've been ignored, despite sending TWO follow up emails​. Papa John's got my money and left me hanging (insert another inappropriate joke here). I'm unsatisfied, unhappy and broke.
  
  TL;DR.
  
  No, just no. The food (the bits that didn't fall off) is bland and their customer service is a farce​. Between the pathetic pizza and AWOL customer service, I've been forced question some of my life choices. Questions run through my mind like, why did I order a pizza when I have a kitchen full of food just waiting to be prepared? Why am I so inclined to take shortcuts in life (read: ordering pizza)? Questions that would have NEVER been asked if Papa John's had just given me a #*+&*! quality pizza!!
  
  Boy am I miffed.
  November 20, 2016
• 1 / 5

  By The AmazingPrankster
  After 2 hours of waiting for a pizza when I called to ask where my pizza was I got hung up on. Used to like this location, but the new management sucks.
  June 25, 2016